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PRIVACY POLICY

Last Updated: June 2026

​​Alma Rio ("Alma Rio", "we", "our" or "us"), a project operated by CAMAROTE ALMA RIO EVENTOS E MARKETING SPE LTDA, registered under CNPJ No. 66.718.285/0001-09, respects the privacy of its clients, guests, partners and users of its communication channels.

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This Privacy Policy describes how we collect, use, store and protect personal data processed in connection with our activities, in compliance with applicable laws and regulations, including the Brazilian General Data Protection Law (Lei Geral de Proteção de Dados Pessoais – LGPD, Law No. 13,709/2018).

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1. Who We Are

Alma Rio is a premium hospitality and entertainment project held during the Rio de Janeiro Carnival, offering exclusive experiences for guests, clients, sponsors and partners.

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The project is operated by CAMAROTE ALMA RIO EVENTOS E MARKETING SPE LTDA, registered under CNPJ No. 66.718.285/0001-09.

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2. Personal Data We Collect

Depending on your interaction with us, we may collect:

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  • Full name;

  • CPF (Brazilian Taxpayer Identification Number) or passport number;

  • Email address;

  • Phone number (only for registrations via the Alma Access FORM)

  • Social network (not required)
     

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3. How We Use Personal Data

Personal data may be used for the following purposes:

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  • Guest registration and identification;

  • Accreditation and event access control;

  • Invitation and guest list management;

  • Customer service and support;

  • Communication regarding events, experiences and services;

  • Sending operational and promotional communications;

  • Compliance with legal and regulatory obligations;

  • Protection of participants' safety and event operations.

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4. Sharing of Personal Data

Personal data may be shared, when necessary, with:

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  • Suppliers and partners involved in event operations;

  • Companies responsible for ticket issuance and management;

  • Service providers supporting communications, technology and operational activities;

  • Government authorities, when required by law or legal process.
     

Data sharing will occur only when necessary for the provision of services or compliance with legal obligations.

 

 

5. Ticketing and Third-Party Platforms

Ticket sales and certain access control processes may be carried out through specialized third-party platforms engaged for these purposes.

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Ticketmaster may act as the official ticketing and ticket management platform for events organized by Alma Rio and shall be responsible for the procedures performed within its own systems, in accordance with its privacy policies and terms of use.
 

In such cases, the processing of personal data carried out by these platforms will be governed by their respective privacy policies, terms of use and security procedures, and they shall be responsible for activities conducted within their technological environments.

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6. Information Security

We adopt reasonable administrative and operational measures to protect personal data against unauthorized access, loss, alteration, disclosure or improper destruction.

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Access to personal data is restricted to employees and service providers who require such information to perform their duties.

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7. Data Retention

Personal data will be retained for as long as necessary to fulfill the purposes described in this Privacy Policy and to comply with applicable legal and regulatory requirements.

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8. Data Subject Rights

Pursuant to the LGPD, data subjects may request:

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  • Confirmation of whether personal data is being processed;

  • Access to personal data;

  • Correction of incomplete, inaccurate or outdated data;

  • Anonymization, blocking or deletion of personal data, where applicable;

  • Information regarding data sharing practices;

  • Withdrawal of consent, where applicable.

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9. Marketing Communications

Data subjects may request, at any time, to stop receiving promotional communications sent by Alma Rio.

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10. Responsibility for Information Provided

Data subjects are responsible for the accuracy, completeness and updating of the information provided to Alma Rio.

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Alma Rio shall not be liable for any damages resulting from inaccurate, incomplete or outdated information provided by the data subject.

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11. Changes to this Privacy Policy

This Privacy Policy may be updated periodically to reflect changes in our practices, processes or legal requirements.

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12. Contact Information

If you have any questions, requests or concerns regarding privacy and personal data protection, please contact us through Alma Rio's official communication channels.

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For privacy-related requests, please contact: privacy@camarotealmario.com

Website: www.camarotealmario.com

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